by Jeff Breckenridge | Mar 9, 2016 | Vantage Point
By: Frank Diaz, Claims Director In the RoadVantage claims center, we strive daily to do our part to ensure that our customer service is second to none. RoadVantage has made a commitment to providing superior protection and an exceptional customer experience, and we...
by Jeff Breckenridge | Mar 2, 2016 | Vantage Point
One of the greatest challenges to overcome in the F&I office is helping dealership customers understand the value proposition behind F&I products. Customers have just gone through the process of selecting their next vehicle – a major purchase decision – and as...
by Jeff Breckenridge | Feb 22, 2016 | Vantage Point
When a vehicle service contract is sold and the dealership customer walks out the door, in theory everyone is happy. The customer has peace of mind knowing that if problems strike, they will be covered, and the F&I manager has the satisfaction of knowing they have...
by Jeff Breckenridge | Feb 10, 2016 | Vantage Point
A story in Automotive News, published in late November, referenced a J.D. Power study which came to a surprising conclusion: Gen Y buyers are just as likely to buy F&I products as any other generation. For years now, we’ve all been hearing the warnings that Gen Y...
by Jeff Breckenridge | Feb 4, 2016 | Vantage Point
With most of the East Coast of the United States still recovering from the recent “Snowpocalypse” that hit in late January, now is a good time to take a closer look at how F&I can help consumers protect themselves against the hazards that come with extreme...
