Fueled by innovation, led by industry veterans, and powered by passion to create a better customer experience, RoadVantage is the #1-rated F&I provider in the industry. With a team that leverages technology and a streamlined approach, RoadVantage is setting new standards for performance, with exclusionary programs providing the most comprehensive coverages available anywhere in the industry today. RoadVantage’s industry leading service levels result in 98% of claims approved in seven minutes or less, and 99% of claims paid within 1 hour of receipt of the signed invoice. RoadVantage offers a full portfolio of mechanical VSC and ancillary products through certified agents and is headquartered in Austin, TX with regional offices in Boston, MA; Dallas, TX; Phoenix, AZ; St. Augustine, FL; and Richmond, VA.
Why is RoadVantage the Fastest-Growing F&I Provider?
Our Vision: To Take F&I to a New Level.
- First to market with progressive programs.
- First to offer 7-year terms on all products, cosmetic coverage for chrome/chrome-clad wheels, a bundled options program, and more.
- Only provider offering True Coverage, which eliminates the exclusions that commonly cause problems.
- In side-by-side comparisons, RoadVantage consistently offers the most comprehensive coverage.
- Online tools and mobile solutions, including consumer videos, weekly webinars, and online claims.
Our Mission: To Deliver an Exceptional Customer Experience.
- 98% of claims approved in 7 minutes or less.
- Awarded the Diamond Dealers’ Choice Award 4 years running for F&I Products in 2020, 2019, 2018, & 2017, Platinum Dealers’ Choice in 2016, and the Gold Dealers’ Choice in 2015.
- Pain-free claims: Focus on first-contact resolution for greater claims efficiency and customer satisfaction.
- Installations involve service department personnel to ensure a smooth transition for procedures and claims.
- In-House Claims Center open six days a week with multiple touch points (phone, chat, email, fax, and online and mobile app claims).