Claims & Customer Service

Call: 855-902-5246

Chat with our Live Chat feature

Fax: Please Fax RO or invoices to 512-795-9069, or email to

Online: Your User ID at our Portal 

(Please note that the RoadVantage Claims Portal is reserved for authorized dealership personnel only. Contract holders/consumers should call our toll-free phone number, 855-902-5246, for assistance. Thank you.)

Claims & Customer Service Hours of Operation:

7:00am – 7:00pm CST, Monday – Friday
8:00am – 3:00pm CST, Saturday

All contacts made after regular business hours — messages, faxes & voicemails — will be returned the next business day. (Please note: holiday hours may be different.)