A New Way to Safeguard Your Vehicle

By: Phil Mullen, National Sales Manager Last week, RoadVantage announced a new product that is the first of its kind on the F&I market – a GPS system that has been coupled with a theft protection benefit. I want to take a few minutes to explain our philosophy...

Now Trending: NADA 2016

Now that the dust from NADA has settled — and as we prepare for Agent Summit — we wanted to take a few minutes to look at the main themes we saw trending most strongly throughout the show. 1. Technology. One of the interesting themes at NADA was that dealer technology...

The True Bottom Line

At RoadVantage, one of the things that truly sets us apart from anyone else in the industry is our passion for providing the best customer experience. We believe in having a great product, but even the best product in the world means nothing if the dealers, agents and...

How to Get the Best Results

Innovation is something no dealership can truly afford to ignore. The most recent JD Power U.S. Sales Satisfaction Index (SSI) Study relays a similar message: “Use of technology—i.e., tablets and computer displays—by dealers during the sales process can substantially...

Getting Emotional

Often, when giving presentations to customers, F&I managers focus on product features and benefits. They talk about what it is, how it works, what it costs…And when those customers aren’t interested, F&I managers are left wondering: Were the features not...

An Inside Look at Claims at RoadVantage

By: Frank Diaz, Claims Director In the RoadVantage claims center, we strive daily to do our part to ensure that our customer service is second to none. RoadVantage has made a commitment to providing superior protection and an exceptional customer experience, and we...