Claims & Customer Service
Call: 855-902-5246
Chat with our Live Chat feature
Email: claims@vtg-services.com
Online: Your User ID at our Portal https://portal.roadvantage.com/claims/login.php
(Please note that the RoadVantage Claims Portal is reserved for authorized dealership personnel only. Contract holders/consumers should call our toll-free phone number, 855-902-5246, for assistance. Thank you.)
Claims & Customer Service Hours of Operation:
7:00am – 7:00pm CST, Monday – Friday
8:00am – 3:00pm CST, Saturday
All contacts made after regular business hours — messages, faxes & voicemails — will be returned the next business day. (Please note: holiday hours may be different.)
