For Customer Claims:

For customers needing to file a claim:
Toll Free: Ancillary Products — 855-902-5246
Mechanical VSC — 844-427-4278, Option 1
Fax: 512-795-9069
Email: claims@vtg-services.com
Online Chat: visit here >

Have you had a recent claim and are willing to share your input with us? We appreciate your business and want to provide you with the best service possible. Please take this short survey to help us better serve you. Thank you!

Claims Center Hours:

Monday – Friday: 7:00am – 7:00pm Central Time
Saturday: 8:00am – 3:00pm Central Time

Messages, faxes and voicemails received after hours will be returned the next business day.

CA Consumer Privacy info:

California Consumer Privacy Act (CCPA) information requests may be made here >