The Best of 2016

As 2016 comes to a close, here are some of the key moments in review: An Inside Look at Claims at RoadVantage – A behind-the-scenes look at RDV’s approach to claims. Did you know that 97{137f86425451f0eed4391b215cab1f0aedcc26ced4aeb45d9a5267c3194b8614} of...

GPS in Action

When we launched our GPS product earlier this year, we knew it was a great product, and we knew it could help consumers and dealers alike. One dealership who tried it found out first hand, and shared their story with us — Lustine Dodge in Woodbridge, VA. This...

The Importance of Training

In a recent article in Dealer Marketing Magazine, it was pointed out that there continues to be a fairly large discrepancy between the “ideal” length of time dealerships believe customers should move through a deal and the actual time it takes. More than a quarter of...

Giving Thanks

This week is the annual Thanksgiving holiday, in which those of us in the United States come together to celebrate our connections with each other, and everything in our lives that we are thankful for. This year, RoadVantage celebrated by hosting a food drive for the...

Raising Awareness in F&I

A recent Cox Automotive study found one of the biggest obstacles we face in F&I is low consumer awareness. Customers simply don’t know about F&I products – what they are, and how they bring value. This is one of the single most difficult issues in our industry...

Motivating the F&I Manager

Ward’s Auto had a great blog a few weeks ago that, on the surface, might not seem to be much about F&I. Most of it is spent talking about the writer’s personal journey, but the message he is sending is clear: we often don’t realize what actually motivates us. We...